We bought our fire from Twilight Fires

Excellent value
Kept us up to date with delivery
The fire was well packed
Installed now and it looks amazing really pleased with the service we received from this company

received excellent customer service when I phoned to ask about the electric fire logs and am so pleased with my logs. Thank you very much and I would highly recommend the company.

Faultless sale, delivery and install

Purchased this fire as the company was recommended to us. It didn't disappoint. Looks lovely in our media wall.
I had a question and company replied through WhatsApp.
All in all a good experience and a lovely fire

Great customer service , electric stove exactly as stated , love it ! It goes great in my lounge

Fire and log upgrade bought, delivery and communication all 1st class, can’t comment on fire yet as still awaiting installation. If it works as good as my dealings have been this far I’m not expecting any issues. Would 100% use again

Before ordering I had a few questions, so I rang, service was fantastic, very knowledgeable about products, delivered on time, couldn’t ask for better

I saw the Alto T on Twilight Fires website. After having log burning stoves previously I wanted a no hassle version and this looked exactly right. The service was excellent on telephoning the company. I have not used it yet as we are having work done on the room the fire is to go in but as soon as it is finished I will upload a photo or two and comment on the running of the stove. So far so good.

Beautiful fire suite , excellent fast and dutiful care delivery . Would highly recommend twighlight fires

Good looking fire, better than expected
very realistic makes the room seem warm and cosy
the heat output is good

Am delighted with the Stove and Beam that were delivered on time without any hiccups. Twilight Fires are a company that I would thoroughly recommend!! Thank you Twilight Fires!!!

A stunning fire - better than I could have imagined. So many great features and so cosy with or without the heat. Excellent customer service - above and beyond - sending me charred real wood logs which I was looking for. A great addition. Highly recommend Twilight fires 🔥

We couldn’t be happier with our Media wall and electric fire. It looks amazing. From ordering with our measurements up to delivery we were kept informed with what was happening. Now its all installed we just love it and would be happy recommend Twilight Fire family business to everyone!

We love it , simple as that. Looks so good in our media wall.

Super fire, flames look so real. Warms a large room really well. Super company to order from. Slight noise when the heat is on from the fan. Fire came really quickly. Would recommend the company.

Brilliant service and product

The ordering process was incredibly easy. I followed up with the live chat as well as emails and each member of the team was lovely. Jonathan also called me before sending the shipment to ensure I would have help during the delivery. I have yet to set up my media wall but I’m sure the fire will be a lovely addition.

Delivered on day they said fire came with no damage would recommend using twilight fires

Smooth process. Delivery guys were extremely helpful.

Media wall fire delivered prompt and perfect. Highly recommend

Love our fire!

Prior to purchasing the above, I called Twilight Fires for some answers. Jonathan answered the call and all my questions were answered fully in a way I understood. No jargon. No technicalities.

All in all, excellent customer service and I would not hesitate in purchasing from Twilight again.

Thank you.

Great company to deal with!

We knew which fire we wanted. Twilight fires had it at the best price. The service was amazing - the customer service was really good. We love our bed fits

Clarendon Borderless Full Glass Media Wall Electric Fire Insert