Twilight have been AMAZING! From my first enquiry through to completing my project they have been extremely friendly, knowledgeable and an absolute pleasure to work with. Thank you for helping with all my questions and continuing to show an interest.

Very helpful and friendly, fire arrived within a few days. I had a few questions which were responded to within my minutes. Would definitely recommend Twilight fires.

Having recentlyminstalled new boiler and radiators, we had our old gas fire removed. Therefore a substitute was necessary to fill avery large gap in the chimney breast. Since installing a gas fire would necessitate extensive mods to the chimney to meet modern standards, we opted to have electric.The search began! After much debate and endless searching we came upon Twilight Fires. The fire we had pre-chosen was the Antigua and Twilight were able to supply. Their website was so much more navigable than many, many others and ordering was exceedingly straighforward. A slight apprehension in the supply chain was cordially allayed by Jonathan, the owner himself and the fire duly arrived. Everthing was fine and incidentally, Twilight were the most competitive of all the various companies we had considered. I would have abolutely no hesitation in recommending Twighlight to all. They have struck me as being completely honest and exceptionally trustworthy. Just the kind of trust that one can only truly experience with a family owned business. My grateful thanks to them

Great stove provides a beautiful focal point and good heat levels. Quiet operationally.
Having installed this instead of a multi fuel stove to be part of our move to create less emissions ( we have a solar/battery system) we are very pleased with its efficiency too

This is a beautiful stove, so realistic with excellent build quality from OER. I would absolutely recommend buying from Twilight Fires they go the extra mile with customer service.

We did our research on electric fire suites and came across the above named suite, wow what can I say, a real showstopper in our living room,we really love it, adds the feature and coziness we was looking for, I will follow up with a picture but I am in Spain but I didn’t want to leave it another day before leaving a review of what an amazing company Twilight is to deal with from beginning to end, we had a small issue with the remote not being sent from the manufacturer, they resolved it straight away, they also price matched after we’d already purchased, how refreshing it is to deal with real people that really care about their customers, it’s almost a shock to get a voice from the company itself and then have them follow up and resolve straight away and not only that follow up again to check in with us that we are happy with everything, a family run business that deserve every positive 5 star review they get, companies take note this is how you run a business! First class company and service.

I had the professionally sprayed Windermere fire 72” Emilia pre-built media wall with fire package. The delivery team contacted me and arranged a delivery date. They turned up on time as arranged, they unpacked the fire and checked for any damage and made sure I was happy, which I was.
It was very easy to install the media wall and fire as it is in two pieces with easy to read instructions. There is also videos on YouTube to follow.
The fire is also easy to set up with choice of logs and or crystals depending on your style.
Its a great piece of furniture which really sets of the room, very modern look.

Really loved the look of this fire online. The staff were helpful when we called. they kept us up to date as the fire was made to order. It was delivered promptly and looks beautiful as well as making the room really cosy. Thank you.